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Video Banker

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Video Banker Image

Combining the accessibility of an ATM with the personal service of a live banker, City’s new ITMs with Video Banker give you more options for banking on-the-go. Insert your debit card for a standard ATM transaction or inquiry or use video chat to speak “face-to-face” with a live banker to conduct a variety of transactions.

Here are some of the things you can do:

  • Cash a Check: Fast! All you need is a valid ID such as a driver’s license. We can even accommodate specific dollar increments requests.
  • Deposit Checks or Cash: No deposit slip? No problem! Just give the Video Banker your account number or valid ID and they will take care of the rest. But no coins, please.
  • Withdraw Cash: Request a withdrawal from a live banker with just your driver’s license or pull cash like at a traditional ATM, whichever you prefer.
  • Transfer Funds: Checking to savings? Money market to checking? Just tell the Video Banker how much and where you want it to go.
  • Pay a Loan: Make your regular payment by cash or check, or transfer from a City account.
  • Account Inquiry: Whether you want to check your balance, see if a check cleared, order a debit card or perform routine account maintenance, Video Bankers are ready to help!

City’s ITMs with Video Banker are currently available at the following locations
Monday – Friday 8 a.m. – 7 p.m. and Saturday 8 a.m. – 1 p.m.

  • Cross Roads drive-thru, 5517 Robert C Byrd Drive, Mount Hope, WV
  • Eisenhower drive-thru, 902 N. Eisenhower Drive, Beckley, WV
  • Marmet drive-thru, 9005 MacCorkle Avenue, SE, Marmet, WV
  • Montgomery drive-thru, 4th Avenue & Washington Street, Montgomery, WV
  • Teays Valley drive-thru, 100 Poplar Fork Road, Scott Depot, WV
  • Downtown Charleston drive-thru, 10 Hale Street, Charleston, WV
  • Milton drive-thru, 1041 Church Street, Milton, WV
  • 20th Street Huntington drive-thru, 1900 3rd Avenue, Huntington, WV
  • Kings Daughters Medical Center kiosk, 617 23rd Street, Ashland, KY
  • Ripley drive-thru, 108 North Church Street, Ripley, WV
  • Ripley Walmart, 200 Academy Drive, Ripley, WV
  • Morgantown drive-thru, 1182 Pineview Drive, Morgantown, WV
  • Worthington lobby and drive-thru, 923 North High Street, Worthington, OH