One of the best community banks in the nation | City National Bank

Contact Us

Whether you want to sign up for an account or learn more about City National Bank products, we're here to help. Contact us at any of our convenient locations.

Lost or Stolen Debit Card: 800-528-2273

Debit Card Issues: 888-816-8064    M-F 8am-8pm, S 8am-5pm

Debit Card Fraud: 800-889-5280

If your card is blocked by our fraud detection system and we are unable to contact you by phone or text, you may call this number. We will notify you by mail if we cannot reach you by phone. Please do not call this number to report lost or stolen cards.

Reset Debit Card PIN: 877-267-5986

Online Banking Access: 888-816-8064    M-F 8am-8pm, S 8am-5pm

Telephone Banking: 800-776-0541

Home Equity Products: 800-896-0769

Loan Payments: 800-598-2489 ext. 68327

Deposits/Questions by Mail: 25 Gatewater Road, PO Box 7520, Cross Lanes, WV 25356-0520.

e-Banking Customer Support Center: 1-888-816-8064 or log on to online banking to chat with an agent M-F 8am-8pm, S 8am-5pm.

Not sure who to call? Just call your local City National Bank branch.

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